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<title>Eric Garner - EzineArticles Expert Author</title>
<link>http://EzineArticles.com/expert/Eric_Garner</link>
<pubDate>Wed, 15 Feb 2012 03:58:26 -0600</pubDate>
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<copyright>Copyright 2012 EzineArticles.com - All Rights Reserved.</copyright>
<description><![CDATA["Our mission at ManageTrainLearn is to leverage the power of e-learning to create very special learning experiences for you and your organisation. With 100 exceptional online courses in all the skills your teams need for outstanding performance, we aim to deliver to your desktop a unique and unforgettable learning experience that will translate into success for you and your business."]]></description>
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<title>Managing the High Flyer</title>
<link>http://EzineArticles.com/5475143</link>
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<pubDate>Thu, 02 Dec 2010 15:10:21 -0600</pubDate>
<description><![CDATA[We often think that high-flyers don't need to have their performance reviewed. But they do. Not reviewing those who perform well could be a mistake that will cost you dear. Find out why in this article.]]></description>
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<title>The Curious Art of Managing Paradox</title>
<link>http://EzineArticles.com/5475264</link>
<guid>http://EzineArticles.com/5475264</guid>
<pubDate>Thu, 02 Dec 2010 15:09:44 -0600</pubDate>
<description><![CDATA[Managing paradox is a strange idea that is not immediately obvious to most managers. But it lies at the heart of how you manage just as it lies at the heart of the dual nature of our universe. If you are a manager, and you fail to understand this duality and its paradoxes, then you will short-change yourself as a manager.]]></description>
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<title>Facets of Assertiveness</title>
<link>http://EzineArticles.com/5475222</link>
<guid>http://EzineArticles.com/5475222</guid>
<pubDate>Thu, 02 Dec 2010 14:23:05 -0600</pubDate>
<description><![CDATA[Many of us find assertiveness a hard state to be in. When things go wrong, it seems easier to get hot and bothered or just let things go. But assertiveness is far more natural to us than you may think. Find out why in this article.]]></description>
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<title>The Vowels of Effective Communication</title>
<link>http://EzineArticles.com/3121127</link>
<guid>http://EzineArticles.com/3121127</guid>
<pubDate>Fri, 23 Oct 2009 19:05:02 -0500</pubDate>
<description><![CDATA[We all have bad days when we get upset by what others do or fail to do. But communicating with people when you are annoyed or angry is counter-productive. It is much better to wait and then use the tricks of aikido and the five vowels to turn a bad situation into a life-changing one.]]></description>
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<title>To Dream the Possible Dream</title>
<link>http://EzineArticles.com/3121158</link>
<guid>http://EzineArticles.com/3121158</guid>
<pubDate>Wed, 21 Oct 2009 15:18:06 -0500</pubDate>
<description><![CDATA[Watch any reality talent show and you'll see people who have a dream to become rich and famous. There's nothing wrong with that. The only thing is, where do you go when the dream fades and dies? Find out why that dream can still come true even if you are counted out in round one.]]></description>
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<title>Wanting What We Can't Have</title>
<link>http://EzineArticles.com/2939843</link>
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<pubDate>Thu, 24 Sep 2009 22:26:47 -0500</pubDate>
<description><![CDATA[A week or so ago, my wife and I were browsing in a second-hand shop when we came across a beautiful pine corner unit that was perfect for our newly-restored living room. Being cautious, we decided to think it over and return in a few days' time.]]></description>
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<title>A 2-Letter Word That's So Hard to Say</title>
<link>http://EzineArticles.com/2925288</link>
<guid>http://EzineArticles.com/2925288</guid>
<pubDate>Fri, 18 Sep 2009 20:55:56 -0500</pubDate>
<description><![CDATA[Learn how to say "No". It will help you become more assertive and confident and a better time manager into the bargain.]]></description>
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<title>Leading With a Light and Gentle Touch</title>
<link>http://EzineArticles.com/1678990</link>
<guid>http://EzineArticles.com/1678990</guid>
<pubDate>Thu, 13 Nov 2008 14:14:19 -0600</pubDate>
<description><![CDATA[Some of the most powerful leaders in history have been gentle leaders. Think of Mother Teresa. Think of Nelson Mandela. If you lead others in teams or in groupwork, you can be as powerful as these great leaders. By having class and being gentle.]]></description>
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<title>Keeping Your Leadership Fresh</title>
<link>http://EzineArticles.com/1678986</link>
<guid>http://EzineArticles.com/1678986</guid>
<pubDate>Thu, 13 Nov 2008 14:13:14 -0600</pubDate>
<description><![CDATA[How do you keep your leadership fresh? By being willing to give up the certainties of past answers and throwing yourself into each instance of groupwork as if it were the first. Risky, yes. Exciting, for sure. Essential, without doubt. ]]></description>
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<title>The Stress of Poisonous Emotions</title>
<link>http://EzineArticles.com/153540</link>
<guid>http://EzineArticles.com/153540</guid>
<pubDate>Tue, 28 Feb 2006 12:53:39 -0600</pubDate>
<description><![CDATA[One of the most debilitating of stress attacks is caused by negative emotions, such as anxiety and anger. Read this article to find out how to conquer stressful emotions for good.]]></description>
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<title>The 7 Barriers To Great Communications</title>
<link>http://EzineArticles.com/153524</link>
<guid>http://EzineArticles.com/153524</guid>
<pubDate>Tue, 28 Feb 2006 12:53:29 -0600</pubDate>
<description><![CDATA[The art of communicating is to understand that at a deep level we are all really one. There is no separation. When we know this, we immediately overcome the barriers that we build to keep ourselves separate. This article shows you how.]]></description>
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<item>
<title>The Spirit of Champions</title>
<link>http://EzineArticles.com/153504</link>
<guid>http://EzineArticles.com/153504</guid>
<pubDate>Tue, 28 Feb 2006 12:50:16 -0600</pubDate>
<description><![CDATA[What makes some people rise to the top while others struggle all their lives? In short, the winners are those who espouse 7 principles and live them every day of their lives. Read this article to find out what they are.]]></description>
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<item>
<title>The 7 Rules of Upward Communication</title>
<link>http://EzineArticles.com/153529</link>
<guid>http://EzineArticles.com/153529</guid>
<pubDate>Tue, 28 Feb 2006 12:49:32 -0600</pubDate>
<description><![CDATA[As more and more organizations rely on their teams to manage themselves, so the need for upward communications becomes ever more crucial. This article gives you 7 rules to follow when reporting upwards.]]></description>
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<item>
<title>Your Memory: Have You Forgotten How To Use It?</title>
<link>http://EzineArticles.com/153538</link>
<guid>http://EzineArticles.com/153538</guid>
<pubDate>Tue, 28 Feb 2006 12:40:36 -0600</pubDate>
<description><![CDATA[How good is your memory? If you're someone who regularly forgets pin numbers, appointments, and people's names, this article will change your life! ]]></description>
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<title>Get A Head Start In Negotiations</title>
<link>http://EzineArticles.com/153531</link>
<guid>http://EzineArticles.com/153531</guid>
<pubDate>Tue, 28 Feb 2006 12:37:33 -0600</pubDate>
<description><![CDATA[If you go into a negotiation half or a quarter prepared, you can only expect one thing: to be taught an expensive lesson. Learn the 7 rules of preparation in this article, and you'll be an expert not a learner.]]></description>
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<title>The Strange Paradoxes of Time</title>
<link>http://EzineArticles.com/153533</link>
<guid>http://EzineArticles.com/153533</guid>
<pubDate>Tue, 28 Feb 2006 12:35:34 -0600</pubDate>
<description><![CDATA[Time is probably the most difficult resource that we have to manage. Not because it is so unfamiliar, but because it is so familiar. This article guides you through 7 of the oddest features of time: the 7 paradoxes of time management.]]></description>
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<item>
<title>Reclaim Your Assertive Birthright</title>
<link>http://EzineArticles.com/153526</link>
<guid>http://EzineArticles.com/153526</guid>
<pubDate>Tue, 28 Feb 2006 12:29:31 -0600</pubDate>
<description><![CDATA[The idea that some of us are born more confident than others is false. We are all born confident. That means you can re-capture your true birthright, which is to be the naturally assertive person you really are.]]></description>
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<item>
<title>Make Life A Daring-Do Adventure</title>
<link>http://EzineArticles.com/153525</link>
<guid>http://EzineArticles.com/153525</guid>
<pubDate>Tue, 28 Feb 2006 12:21:30 -0600</pubDate>
<description><![CDATA[Helen Keller said that life was nothing if not a daring-do adventure. This article shows you how to manage the risks in your life, rather than succomb to foolhardiness and chance.]]></description>
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<title>The Seventh Abundance</title>
<link>http://EzineArticles.com/153534</link>
<guid>http://EzineArticles.com/153534</guid>
<pubDate>Tue, 28 Feb 2006 12:19:35 -0600</pubDate>
<description><![CDATA[If you're struggling with money problems, and believe the world has given you a raw deal, then it's time to stop and do a reality check. Because you really are immensely abundant, rich and wealthy whatever your bank balance says. Read this article to discover your 6 current abundances and then automatically create the seventh.]]></description>
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<title>The 8 Archetypes of the New-Age Manager</title>
<link>http://EzineArticles.com/127069</link>
<guid>http://EzineArticles.com/127069</guid>
<pubDate>Thu, 12 Jan 2006 05:51:28 -0600</pubDate>
<description><![CDATA[In the future, the manager's role will encompass far more meanings than it did in the past. Here are 8 unusual and challenging roles that they will need to perform.]]></description>
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<title>Customer Service Style - The Icing on Your Customer's Cake</title>
<link>http://EzineArticles.com/127074</link>
<guid>http://EzineArticles.com/127074</guid>
<pubDate>Thu, 12 Jan 2006 05:43:30 -0600</pubDate>
<description><![CDATA[In the intensely competitive world of today's businesses, how can you stand out? Easy. Give customer service style.]]></description>
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<item>
<title>Do You Let Your Staff Daydream?</title>
<link>http://EzineArticles.com/127073</link>
<guid>http://EzineArticles.com/127073</guid>
<pubDate>Thu, 12 Jan 2006 05:14:30 -0600</pubDate>
<description><![CDATA[What do you do if you catch someone at work daydreaming? If your answer is to take them to task, stop and think. That person could be the saviour of your business. Find out why in this article.]]></description>
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<title>Overcome Middle of the Night Panic Attacks</title>
<link>http://EzineArticles.com/127064</link>
<guid>http://EzineArticles.com/127064</guid>
<pubDate>Thu, 12 Jan 2006 05:09:27 -0600</pubDate>
<description><![CDATA[If you've ever experienced a panic attack at night, you'll know how frightening they can be. This 7-step guide will show you not just how to overcome your panic but actually come out laughing.]]></description>
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<item>
<title>Flying With The Butterflies: How To Overcome Your Public-Speaking Nerves</title>
<link>http://EzineArticles.com/127062</link>
<guid>http://EzineArticles.com/127062</guid>
<pubDate>Thu, 12 Jan 2006 05:01:26 -0600</pubDate>
<description><![CDATA[Deliver your presentation in a calm and confident manner with these 7 simple nerve-busting techniques.]]></description>
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<item>
<title>Your Leadership Style</title>
<link>http://EzineArticles.com/114381</link>
<guid>http://EzineArticles.com/114381</guid>
<pubDate>Fri, 16 Dec 2005 15:58:20 -0600</pubDate>
<description><![CDATA[Being able to move around the leadership styles with ease is the hallmark of effective leaders. To do this, you need to have the ability to read situations and then need to have the skills to apply the required style. This article will show you how.]]></description>
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<item>
<title>Innovation: The Life Blood Of Your Business</title>
<link>http://EzineArticles.com/114376</link>
<guid>http://EzineArticles.com/114376</guid>
<pubDate>Fri, 16 Dec 2005 15:43:17 -0600</pubDate>
<description><![CDATA[The most durable organizations are those that produce a succession of ideas and innovations that either improve on existing processes or create wonderful new products. This article will show you 7 ways to do it. ]]></description>
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<title>The Unbeatable Laws Of Customer Service</title>
<link>http://EzineArticles.com/114369</link>
<guid>http://EzineArticles.com/114369</guid>
<pubDate>Fri, 16 Dec 2005 15:33:14 -0600</pubDate>
<description><![CDATA[Your business can't survive without customers. That's the number one law of customer service. Find out what the other laws are in this article.]]></description>
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<item>
<title>Motivate Your Team To Top Performance</title>
<link>http://EzineArticles.com/114379</link>
<guid>http://EzineArticles.com/114379</guid>
<pubDate>Fri, 16 Dec 2005 15:23:19 -0600</pubDate>
<description><![CDATA[Motivation is the holy grail of management. If you can find the secret to motivating others, you crack the whole management conundrum. Find out what your chances are in this article.]]></description>
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<item>
<title>The Sporting Rules of Negotiations</title>
<link>http://EzineArticles.com/114373</link>
<guid>http://EzineArticles.com/114373</guid>
<pubDate>Fri, 16 Dec 2005 15:18:17 -0600</pubDate>
<description><![CDATA[In their unpredictability and uncertainty of outcome, negotiations are very much like a sport's game. Learn 8 essential rules of the game in this article.]]></description>
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<title>Time Travel: What's Your Speed and Direction?</title>
<link>http://EzineArticles.com/96830</link>
<guid>http://EzineArticles.com/96830</guid>
<pubDate>Wed, 16 Nov 2005 09:16:03 -0600</pubDate>
<description><![CDATA[What kind of time manager are you? Do you veer towards doing too much with your time or too little? This article will give you insight into your time management personality.]]></description>
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<title>Decisions: How Close Are You To A 100% Strike Rate?</title>
<link>http://EzineArticles.com/96818</link>
<guid>http://EzineArticles.com/96818</guid>
<pubDate>Wed, 16 Nov 2005 08:42:51 -0600</pubDate>
<description><![CDATA[We make hundreds of decisions a day. Some of these are significant decisions affecting the lives of other people. This article shows you how you can make more right decisions than wrong ones.]]></description>
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<item>
<title>Don't Pull Up The Seeds When You've Just Sown Them</title>
<link>http://EzineArticles.com/96817</link>
<guid>http://EzineArticles.com/96817</guid>
<pubDate>Wed, 16 Nov 2005 08:37:47 -0600</pubDate>
<description><![CDATA[All new ventures of goal-building follow a set pattern in which your initial euphoria is quickly replaced by lonely struggle. Don't let this phase fool you into giving up as it does for so many. This article will show you how to treat this phase as an essential part of your success.]]></description>
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<title>The Difference Between Managers and Leaders</title>
<link>http://EzineArticles.com/96805</link>
<guid>http://EzineArticles.com/96805</guid>
<pubDate>Wed, 16 Nov 2005 08:33:40 -0600</pubDate>
<description><![CDATA[One of the hardest concepts to understand is leadership. While we know it when we see it, it is hard to grasp its real essence. This article sheds light on leadership through its contrast with its complementary opposite, management.

]]></description>
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<title>Mission: How Leaders Create The Greatest Version Of What You Can Be</title>
<link>http://EzineArticles.com/96810</link>
<guid>http://EzineArticles.com/96810</guid>
<pubDate>Wed, 16 Nov 2005 08:30:44 -0600</pubDate>
<description><![CDATA[Writing a mission statement for your business is often seen as a chore that managers have to do. Change your view of what a mission statement really is and it can become the most important thing you have to do. Let this article show you.]]></description>
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<title>Vision: How Leaders See The Invisible</title>
<link>http://EzineArticles.com/96813</link>
<guid>http://EzineArticles.com/96813</guid>
<pubDate>Wed, 16 Nov 2005 08:19:45 -0600</pubDate>
<description><![CDATA[One of the things that links the great leaders of history with the ordinary leader in the workplace is that both have a vision of what they and their followers can achieve. This article explores how leaders realize their visions.]]></description>
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<title>The Value of Values</title>
<link>http://EzineArticles.com/96816</link>
<guid>http://EzineArticles.com/96816</guid>
<pubDate>Wed, 16 Nov 2005 08:10:46 -0600</pubDate>
<description><![CDATA[At the heart of your enterprise are the values that are important to you. Fail your values and you fail your business. This article explores what values really mean.]]></description>
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<item>
<title>The Pygmalion Effect</title>
<link>http://EzineArticles.com/86460</link>
<guid>http://EzineArticles.com/86460</guid>
<pubDate>Tue, 25 Oct 2005 21:54:23 -0500</pubDate>
<description><![CDATA[There is a tale from Ancient Greece of how a prince turned a statue from ivory to life and married her. It is the story of Pygmalion. Remarkably, the principles of this story are relevant to modern techniques of leadership. Read this article to find out how.]]></description>
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<item>
<title>Trainers, Make Me Feel Wanted!</title>
<link>http://EzineArticles.com/76580</link>
<guid>http://EzineArticles.com/76580</guid>
<pubDate>Fri, 30 Sep 2005 14:58:00 -0500</pubDate>
<description><![CDATA[How many times have you been on a course and felt ignored? If you're a coach or trainer, this article will remind you that, no matter how good you are at your subject, your trainees won't care how much you know, until they know how much you care.]]></description>
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<title>The ABC of Superior Customer Service</title>
<link>http://EzineArticles.com/76593</link>
<guid>http://EzineArticles.com/76593</guid>
<pubDate>Fri, 30 Sep 2005 14:49:19 -0500</pubDate>
<description><![CDATA[How should you and your team treat your customers for superior service? This article provides you with an alphabet guide of everything you need to know to become a truly outstanding customer carer.]]></description>
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<title>The DIY Guide To Brainstorming</title>
<link>http://EzineArticles.com/76602</link>
<guid>http://EzineArticles.com/76602</guid>
<pubDate>Fri, 30 Sep 2005 14:42:22 -0500</pubDate>
<description><![CDATA[If you have a pressing problem and need to come up with lots of ideas quickly, then brainstorming is your answer. It's quick, simple, and lots of fun. This article shows you just how easy and effective brainstorming is.]]></description>
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<item>
<title>Time Management: A New Approach From Ancient Greece</title>
<link>http://EzineArticles.com/76613</link>
<guid>http://EzineArticles.com/76613</guid>
<pubDate>Fri, 30 Sep 2005 14:26:24 -0500</pubDate>
<description><![CDATA[If you've been on time management courses and found they don't work, then here's something that will surprise you. A time management system that does work! This system requires no work from you. In fact, it's sometimes called the natural time management system. Just read this article to find out why.]]></description>
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<item>
<title>How Do Your Job Candidates See You?</title>
<link>http://EzineArticles.com/76617</link>
<guid>http://EzineArticles.com/76617</guid>
<pubDate>Fri, 30 Sep 2005 14:23:25 -0500</pubDate>
<description><![CDATA[Have you ever wondered what your job candidates see when you interview them? If so, now's your chance to find out. This article describes the 9 types of interviewer, from Stickler to Avoider. And, be warned, you're in here somewhere!]]></description>
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<item>
<title>Why Team Leading Is Like Riding A Bike</title>
<link>http://EzineArticles.com/76609</link>
<guid>http://EzineArticles.com/76609</guid>
<pubDate>Fri, 30 Sep 2005 14:03:24 -0500</pubDate>
<description><![CDATA[Leading a team is far more of an art than a science. That's because it is a balancing act, much like riding a bicycle. As leader, you have to balance the 3 most important factors in your team. Do these right, and you can lead your team anywhere.]]></description>
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<title>Leaders: What You Should Know About Your Followers</title>
<link>http://EzineArticles.com/76551</link>
<guid>http://EzineArticles.com/76551</guid>
<pubDate>Fri, 30 Sep 2005 13:47:41 -0500</pubDate>
<description><![CDATA[The key to successful team leadership is being able to meet the needs of each person in your team. This article shows you how you can do that by responding to the 3 types of follower in every team.]]></description>
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<title>In Praise Of Praise</title>
<link>http://EzineArticles.com/76569</link>
<guid>http://EzineArticles.com/76569</guid>
<pubDate>Fri, 30 Sep 2005 13:44:58 -0500</pubDate>
<description><![CDATA[Why do we spend so much on using money as a motivator when there is a free motivational tool available to us? Giving praise is one of the most powerful motivators you can use -- if you do it right. This article shows you how.]]></description>
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<item>
<title>Goal-Setting: How You Can Join The Top Achievers</title>
<link>http://EzineArticles.com/76573</link>
<guid>http://EzineArticles.com/76573</guid>
<pubDate>Fri, 30 Sep 2005 13:29:59 -0500</pubDate>
<description><![CDATA[Some people set goals and achieve them; others don't. The difference doesn't lie in the nature of the goals but in how you pursue them. This article shows you the 7 steps that will undoubtedly lead you to your goals.]]></description>
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<item>
<title>Conflict: Don't Just Fight It, Manage It</title>
<link>http://EzineArticles.com/76566</link>
<guid>http://EzineArticles.com/76566</guid>
<pubDate>Fri, 30 Sep 2005 13:19:58 -0500</pubDate>
<description><![CDATA[Conflict is an ever-present feature of workplaces. When it is destructive, it is invariably because the participants don't know they have options. This article shows you the 7 options you always have in conflict.]]></description>
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