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<title>Graham Yemm - EzineArticles Expert Author</title>
<link>http://EzineArticles.com/expert/Graham_Yemm</link>
<pubDate>Wed, 15 Feb 2012 01:34:44 -0600</pubDate>
<image><title>Graham Yemm - EzineArticles Expert Author</title>
<link>http://EzineArticles.com/expert/Graham_Yemm</link>
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<language>en-us</language>
<copyright>Copyright 2012 EzineArticles.com - All Rights Reserved.</copyright>
<description><![CDATA[Graham is one of the founding directors of Solutions 4 Training Ltd. He has 20 years experience as a consultant and partner in training companies, developing and delivering training solutions both internationally and in the UK. He has worked with a variety of major companies in the UK, the Middle East, mainland Europe and Russia and USA, training a range of Sales, People and Management Skills. He spends a considerable amount of his time working in the Middle East region. He has worked with many different organisations conducting both training and consultancy assignments- ranging from petrochemical to pharmaceutical, from financial ... ]]></description>
<lastBuildDate>Thu, 14 Apr 2011 15:14:57 -0500</lastBuildDate>
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<title>Personal Resilience and Emotional Intelligence - Is There a Link?</title>
<link>http://EzineArticles.com/6170865</link>
<guid>http://EzineArticles.com/6170865</guid>
<pubDate>Thu, 14 Apr 2011 15:14:57 -0500</pubDate>
<description><![CDATA[Personal resilience is increasingly being researched as there is a recognition about the part it plays in helping people handle pressure and stress. We believe that our Personal Resilience Index can play a role in this. Over the last 15 years many organisations have looked at and used Emotional Intelligence within their development programmes. In this article we want to look at whether there is a link between the two. If working on one area, will it benefit the other? Can it be useful for organisations and individuals to do something - and produce an even wider payoff?]]></description>
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<title>The Components of Personal Resilience</title>
<link>http://EzineArticles.com/4674363</link>
<guid>http://EzineArticles.com/4674363</guid>
<pubDate>Thu, 15 Jul 2010 14:51:33 -0500</pubDate>
<description><![CDATA[Rather than focusing on stress management, we think individuals and organisations would do better to think about how they can prevent or handle pressures which lead to stress. More and more research suggests that those with a strong level of personal resilience can handle things more consistently and effectively. This article looks at what we call the 6 components of personal resilience.]]></description>
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<item>
<title>The Perils of a Poor Telephone Approach</title>
<link>http://EzineArticles.com/3910516</link>
<guid>http://EzineArticles.com/3910516</guid>
<pubDate>Thu, 11 Mar 2010 17:22:15 -0600</pubDate>
<description><![CDATA[With so much money invested in outbound telephone sales and telemarketing why do so many organisations get it wrong? They work hard at creating scripts and training their people to use the and seem to overlook the vital part - the opening! Without getting it right from the beginning there is little chance of success later in the call!]]></description>
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<title>You May Be Taking the Wrong Approach to Selling!</title>
<link>http://EzineArticles.com/3650241</link>
<guid>http://EzineArticles.com/3650241</guid>
<pubDate>Wed, 27 Jan 2010 15:59:30 -0600</pubDate>
<description><![CDATA[So many sales organisations keep pushing the same sales approach even when it only meets limited success. When 58% of sales people fail to meet targets maybe it is time to consider changing your sales approach?]]></description>
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<title>Why Do You Need a Sales Process?</title>
<link>http://EzineArticles.com/3609801</link>
<guid>http://EzineArticles.com/3609801</guid>
<pubDate>Wed, 20 Jan 2010 16:25:15 -0600</pubDate>
<description><![CDATA[Organisations which have, and use, a sales process have more consistent success with their sales performance. Why so many organisations fail to develop or identify their process is a mystery as the evidence is so compelling for having one. This article explores some of the how and why issues around sales processes.]]></description>
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<title>When Will Organizations Really Take Stress Seriously?</title>
<link>http://EzineArticles.com/3576556</link>
<guid>http://EzineArticles.com/3576556</guid>
<pubDate>Thu, 14 Jan 2010 15:57:56 -0600</pubDate>
<description><![CDATA[Despite all of the publicity and information available about the costs and consequences of stress, too many organisations and managers seem to want to ignore or deny the issue. Why is this? It costs them more to do nothing than it would to actually do something!]]></description>
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<title>You Think Absenteeism is a Problem? Worry About This!</title>
<link>http://EzineArticles.com/3568881</link>
<guid>http://EzineArticles.com/3568881</guid>
<pubDate>Wed, 13 Jan 2010 22:51:33 -0600</pubDate>
<description><![CDATA[Many managers and organisations are aware of the growing problems and costs of stress. However, these are often the tip of the iceberg! What is not considered is the cost of "presenteeism" in its different forms. This article covers some of the reasons behind the problem and looks at some of the costs and consequence to the organisation and for individuals.]]></description>
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<item>
<title>Change Your Thinking to Change Your Feeling and Your Doing</title>
<link>http://EzineArticles.com/2607843</link>
<guid>http://EzineArticles.com/2607843</guid>
<pubDate>Wed, 15 Jul 2009 21:33:58 -0500</pubDate>
<description><![CDATA[We can all become creatures of habit!  We develop patterns of thinking which eventually lead to patterns of behaviour.  Where these are less than helpful, they can lead to us not handling pressure effectively and cause us to become stressed.]]></description>
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<item>
<title>Banish Bullying to Help Everyone's Stress Levels</title>
<link>http://EzineArticles.com/2570598</link>
<guid>http://EzineArticles.com/2570598</guid>
<pubDate>Wed, 08 Jul 2009 15:32:20 -0500</pubDate>
<description><![CDATA[Bullying would appear to be on the increase according to much of the publicity it is getting.  Whether true or not, if bullying is happening it will have negative consequences for the organisation and individuals.  It can certainly be a contributor to pressure and lead to stress, so reducing it does work as part of an approach to stress management.]]></description>
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<title>Managing Stress and Mental Health to Improve Performance</title>
<link>http://EzineArticles.com/2423691</link>
<guid>http://EzineArticles.com/2423691</guid>
<pubDate>Wed, 03 Jun 2009 14:10:07 -0500</pubDate>
<description><![CDATA[Too many managers and organisations appear to prefer to ignore stress and mental health issues within their staff.  They overlook the costs to the business and consequences for performance.  Here we give some figures based on recent research and offer ideas for managers to change their approach to this area.]]></description>
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<title>Building Your Personal Resilience to Reduce Stress</title>
<link>http://EzineArticles.com/2423657</link>
<guid>http://EzineArticles.com/2423657</guid>
<pubDate>Wed, 03 Jun 2009 13:18:19 -0500</pubDate>
<description><![CDATA[A key to helping handle pressure is your level of personal resilience  It does not make the pressures go away, it enables you to respond to them differently. Personal resilience is what enables you to bounce back from problems and challenges. This article gives you ideas for how you can achieve greater resilience.]]></description>
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<title>Careful What You Cut</title>
<link>http://EzineArticles.com/2107394</link>
<guid>http://EzineArticles.com/2107394</guid>
<pubDate>Thu, 19 Mar 2009 08:16:11 -0500</pubDate>
<description><![CDATA[When the times get tough, many sellers respond by giving too much away to get orders.  Those on the buying side of the table push for better deals and too many just give in.  OK, there are pressures to get the business and fear of losing the order can take over.  However, giving in too easily and just cutting your prices is not a good idea - you are just eroding your profit!  This article encourages you too look at your approach to negotiation and how to improve on your deals.]]></description>
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<title>Sales Success in Tough Times</title>
<link>http://EzineArticles.com/2107371</link>
<guid>http://EzineArticles.com/2107371</guid>
<pubDate>Thu, 19 Mar 2009 08:14:45 -0500</pubDate>
<description><![CDATA[Sales can be challenging in the best of times - targets or quotas to achieve, business overheads to cover.  With the current economic downturn it can be even more challenging!  This article gives some ideas for approaching your marketplace more effectively and confidently.  It does not promise any magical new techniques, it reminds you of the fundamentals which you may be failing to apply!]]></description>
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<title>Implementing Change Successfully</title>
<link>http://EzineArticles.com/721498</link>
<guid>http://EzineArticles.com/721498</guid>
<pubDate>Tue, 11 Sep 2007 11:13:20 -0500</pubDate>
<description><![CDATA[Change management is a key skill for managers in today's business.  Here we look at an example of how one company approached a major change project by starting with an assessment of where they were and then planning what was needed to move to where they wanted to be.]]></description>
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<title>The High Cost of Stress - Is It Worth It?</title>
<link>http://EzineArticles.com/462817</link>
<guid>http://EzineArticles.com/462817</guid>
<pubDate>Wed, 21 Feb 2007 12:44:54 -0600</pubDate>
<description><![CDATA[So many people get lured into jobs or careers which promise huge rewards in the future.  Yet, these jobs, and many more, place really high demands on the people who work in the organisation.  At what cost to the individual?  In many cases, it leads to stress and, in extreme instances, this can go on to cause significant illnesses and even trigger more drastic actions.  Why is this - and what can we do about it?]]></description>
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<title>Be a Successful Sales Manager, Not a Super Seller</title>
<link>http://EzineArticles.com/455808</link>
<guid>http://EzineArticles.com/455808</guid>
<pubDate>Thu, 15 Feb 2007 12:14:15 -0600</pubDate>
<description><![CDATA[For many people one of the biggest challenges is moving into a sales management role.  They are frequently caught between the enjoyment and desire to still be a seller - and the difficulties of adjusting to a management role.  This article gives some thought about the reasons behind it all and ideas for handling the challenge to be more successful.]]></description>
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<title>To Improve Your Sales - Begin at the Very Beginning</title>
<link>http://EzineArticles.com/451600</link>
<guid>http://EzineArticles.com/451600</guid>
<pubDate>Mon, 12 Feb 2007 14:54:53 -0600</pubDate>
<description><![CDATA[Many people need to sell whether as their jobs, part of them or because it is their own business.  Regardless of the role, for many people selling is a challenge and causes some negative thinking before they start.  This article gives you a different way of looking at selling and how to approach sales meetings.  Apply it and you may be surprised how much more successful you can be!]]></description>
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<title>Take Your Time Seriously</title>
<link>http://EzineArticles.com/446927</link>
<guid>http://EzineArticles.com/446927</guid>
<pubDate>Thu, 08 Feb 2007 08:41:17 -0600</pubDate>
<description><![CDATA[For many of us, time is something we feel we do not have enough of.  The good news is we have all the time there is!!  Recognise this and start to take time seriously and we can do something to become more effective with how we choose to spend our time!]]></description>
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<item>
<title>Own Your Own Life</title>
<link>http://EzineArticles.com/422092</link>
<guid>http://EzineArticles.com/422092</guid>
<pubDate>Thu, 18 Jan 2007 12:46:03 -0600</pubDate>
<description><![CDATA[How many of us feel as though our lives are running away from us, as though we have no control?  This article challenges the reader to recgnise that they have choice - they can choose to carry on as they are, or they can choose to change their responses to people and situations, taking power back for themselves.]]></description>
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<title>Increase Your Chances of Achieving Your Resolutions</title>
<link>http://EzineArticles.com/405080</link>
<guid>http://EzineArticles.com/405080</guid>
<pubDate>Fri, 05 Jan 2007 13:59:19 -0600</pubDate>
<description><![CDATA[Many of us set New Year's resolutions - but how many of us follow through and achieve them?  Although referring to New Year, the principles and steps to achieve your resolutions apply to goal setting at any time.]]></description>
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<title>Coping with Christmas - Managing the Pressures</title>
<link>http://EzineArticles.com/380531</link>
<guid>http://EzineArticles.com/380531</guid>
<pubDate>Fri, 08 Dec 2006 16:53:17 -0600</pubDate>
<description><![CDATA[For many people, Christmas is something of a mixed blessing in terms of whether it is a time for enjoyment and rest - or a time of hassle and stress.  This article offers some ideas to help you cope better and to manage the various challenges and pressures so that you can enjoy it more.]]></description>
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<item>
<title>How to Escape from Colds and 'Flu</title>
<link>http://EzineArticles.com/380539</link>
<guid>http://EzineArticles.com/380539</guid>
<pubDate>Fri, 08 Dec 2006 16:07:34 -0600</pubDate>
<description><![CDATA[As winter is upon us (in the N. Hemisphere anyway!) it is time to think about taking better care.  The seasonal colds and flu are all around and we have some ideas to offer to help you reduce the chances of catching them, or to recover more rapidly if the horrid little viruses do get through!]]></description>
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<title>The Leadership Challenges in Family Businesses</title>
<link>http://EzineArticles.com/238455</link>
<guid>http://EzineArticles.com/238455</guid>
<pubDate>Sat, 08 Jul 2006 06:23:59 -0500</pubDate>
<description><![CDATA[Leadership presents challenges in any business and is key to the on-going success.  Family businesses have their own special set of challenges and the need for good leadership skills (and effective leadership development) is vital.]]></description>
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<title>Train to Maintain and Develop Your Career</title>
<link>http://EzineArticles.com/238493</link>
<guid>http://EzineArticles.com/238493</guid>
<pubDate>Fri, 07 Jul 2006 14:19:41 -0500</pubDate>
<description><![CDATA[Why is it so many people just wait for their organisation to provide some training or development activity?  Of those, many turn up to workshops resenting the need to attend - or fearing what might happen.  Surely, it is better to take some responsibility to open our minds to growing ourselves to improve our ability in many areas of life?]]></description>
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<title>Coaching or Mentoring - Does It Matter Which</title>
<link>http://EzineArticles.com/238408</link>
<guid>http://EzineArticles.com/238408</guid>
<pubDate>Fri, 07 Jul 2006 09:10:46 -0500</pubDate>
<description><![CDATA[Much is made of the need for managers to be coaches these days.  My research suggests that the key is not about specific skills, but more to do with the personal beliefs and  values of the manager or coach.  At the end of the day, does it really matter whether someone uses coaching or mentoring - so long as the oiutcome is developing the people?]]></description>
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<title>Are You Facing Up to Stress in Your Profession?</title>
<link>http://EzineArticles.com/230310</link>
<guid>http://EzineArticles.com/230310</guid>
<pubDate>Tue, 27 Jun 2006 09:57:54 -0500</pubDate>
<description><![CDATA[Even the professions are seeing an increase in the numbers who are recognising they are suffering from stress or stress-related problems.  We have a look at some of the reasons and what can be done to reduce the impact by considering prevention rather than cure.]]></description>
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<title>Work/Life Balance - Why is it Out?</title>
<link>http://EzineArticles.com/230242</link>
<guid>http://EzineArticles.com/230242</guid>
<pubDate>Tue, 27 Jun 2006 09:53:45 -0500</pubDate>
<description><![CDATA[For many of us we feel that our life is out of balance - usually too much towards work!  We feel that the work-life balance is "out" but we do not always recognise what we can do about it.  It is important to get the balance closer to equality, otherwise pressure builds and we can become stressed and other problems develop in our home lives.]]></description>
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<title>Are IT People Wimps?</title>
<link>http://EzineArticles.com/230322</link>
<guid>http://EzineArticles.com/230322</guid>
<pubDate>Tue, 27 Jun 2006 09:44:56 -0500</pubDate>
<description><![CDATA[Why is it that so many people in IT feel that they are stressed - and dislike the thought of going to work on many days?  We look at some of the reasons and also offer some ideas for solutions.]]></description>
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<title>Leadership - Do You Use or Abuse Power?</title>
<link>http://EzineArticles.com/230287</link>
<guid>http://EzineArticles.com/230287</guid>
<pubDate>Tue, 27 Jun 2006 09:07:49 -0500</pubDate>
<description><![CDATA[Successful leadership can make a great difference to businesses, organisations and teams.  Some leaders use their position effectively and improve things around them.  Others take advantage of their position and abuse the power they have, consciously or unconsciously and create problems for all concerned.]]></description>
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<title>Leading from the Top - Through Vision and Values</title>
<link>http://EzineArticles.com/176869</link>
<guid>http://EzineArticles.com/176869</guid>
<pubDate>Wed, 12 Apr 2006 07:58:35 -0500</pubDate>
<description><![CDATA[The whole area of setting a vision, communicating it etc has been the subject of much leadership writing for years.  However, this does not mean it is being done very well.  Why is this?  We explore some of the reasons in this article and offer ideas for how to improve it in your organisation.]]></description>
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<title>How to Tackle Your Time Thieves</title>
<link>http://EzineArticles.com/176953</link>
<guid>http://EzineArticles.com/176953</guid>
<pubDate>Wed, 12 Apr 2006 07:45:37 -0500</pubDate>
<description><![CDATA[Time is our main resource - and arguably our most valuable one.  Time management is not only about planning and prioritising what to do - it is about coping with the distractions.  This article looks at some simple ideas for tackling these thieves which sneak in to take us away from what is important!]]></description>
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<title>How To Sell - It's Not That Difficult</title>
<link>http://EzineArticles.com/176856</link>
<guid>http://EzineArticles.com/176856</guid>
<pubDate>Wed, 12 Apr 2006 07:43:34 -0500</pubDate>
<description><![CDATA[Many people need to be able to sell but have concerns about doing so.  Selling can be simple and this article offers some simple ideas and steps to increase your confidence and ability to sell.]]></description>
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<title>Attracting and Keeping the Right Graduates</title>
<link>http://EzineArticles.com/176980</link>
<guid>http://EzineArticles.com/176980</guid>
<pubDate>Wed, 12 Apr 2006 07:13:33 -0500</pubDate>
<description><![CDATA[Many organisations like to have a graduate trainee scheme.  They face a number of challenges in recruiting suitable candidates, developing and retaining them.  This article explores some of these and offers some ideas for tackling them effectively.]]></description>
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<title>Shifting Your Mindset for Sales Success</title>
<link>http://EzineArticles.com/94952</link>
<guid>http://EzineArticles.com/94952</guid>
<pubDate>Sat, 12 Nov 2005 07:11:17 -0600</pubDate>
<description><![CDATA[So many people struggle to achieve sales, whether running their own businesses, as principles in a professional firm, or actually employed as a sales person.  The challenge for many, is to get their mind working in the right way in order to give them a good chance to achieve success.  Their self-talk will influence their behaviour and whether they can use the skills required.]]></description>
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<title>Why Leadership Matters in Professional Practices</title>
<link>http://EzineArticles.com/81171</link>
<guid>http://EzineArticles.com/81171</guid>
<pubDate>Wed, 12 Oct 2005 09:47:00 -0500</pubDate>
<description><![CDATA[So many professional service firms or practices are run by people who have moved through because of their technical expertise or even family connections that they overlook the fact that they are still businesses!  They need good leadership from the top as much as any corporate organisation - yet they rarely invest in developing these skills.]]></description>
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<title>Managing  People for Performance</title>
<link>http://EzineArticles.com/81153</link>
<guid>http://EzineArticles.com/81153</guid>
<pubDate>Wed, 12 Oct 2005 08:18:53 -0500</pubDate>
<description><![CDATA[Getting the consistent performance from your people is key requirement for all managers - and one many struggle with.  It does not have to be difficult, we just make it so.  What is required is to give it some thought and then invest some time in the process and with your people.  The results will show you it is worthwhile!]]></description>
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<title>Does Your Culture Support or Sabotage Your Strategy?</title>
<link>http://EzineArticles.com/81163</link>
<guid>http://EzineArticles.com/81163</guid>
<pubDate>Wed, 12 Oct 2005 08:00:57 -0500</pubDate>
<description><![CDATA[So many organisations spend a great deal of time on thinking about their future - and developing strategic plans.  However, they often forget to really look at themselves and where they are and why!  What is their corporate culture?  How will it affect your future?  This looks at the link between the two.]]></description>
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<title>Principles of Selling for Professional Practices - What Process Works for You?</title>
<link>http://EzineArticles.com/81176</link>
<guid>http://EzineArticles.com/81176</guid>
<pubDate>Tue, 11 Oct 2005 14:18:38 -0500</pubDate>
<description><![CDATA[Many professional practices or firms do not pay much attention to business generation or have a strategic approach to sales.  We know that many base promotion and partnership opportunities on fee generation - but isn't it time to become more businesslike and to assess your sales processes and develop an effective structure and method?]]></description>
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<title>Can NLP Help Or Harm Your Business?</title>
<link>http://EzineArticles.com/47757</link>
<guid>http://EzineArticles.com/47757</guid>
<pubDate>Fri, 01 Jul 2005 21:01:46 -0500</pubDate>
<description><![CDATA[What are your thoughts about NLP?  Are you curious about how it might work for you and your organisation?  Have you had bad experiences of it and NLP'rs?  This article gives you some ideas about how it might work in a measured way rather than claiming it is the answer to all things!]]></description>
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<title>When Business Becomes A Battlefield</title>
<link>http://EzineArticles.com/42439</link>
<guid>http://EzineArticles.com/42439</guid>
<pubDate>Mon, 13 Jun 2005 10:36:30 -0500</pubDate>
<description><![CDATA[We can all under-estimate the importance of communication and interpersonal skills.  As a result we do not think about them, we just "do".  What are the consequences of the lack of thinking? Potentially the miscommunication and leads to aggression, poor morale and other problems.  Here we look at some ways to overcome this issue.]]></description>
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<item>
<title>Who Do You Talk To?</title>
<link>http://EzineArticles.com/42441</link>
<guid>http://EzineArticles.com/42441</guid>
<pubDate>Mon, 13 Jun 2005 10:33:32 -0500</pubDate>
<description><![CDATA[A challenge for many directors, managers and owner-managers is to find someone they can share their concerns or ideas with.  Here, we share some thoughts about options they can pursue.]]></description>
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<title>Is Your Workplace Suffering from Contagious Stress?</title>
<link>http://EzineArticles.com/42189</link>
<guid>http://EzineArticles.com/42189</guid>
<pubDate>Fri, 10 Jun 2005 09:59:01 -0500</pubDate>
<description><![CDATA[Stress management is an issue all organistations need to pay attention to.  Here, we consider what happens when stress starts to spread like any other illness in around the workplace.  What can you do to prevent it?]]></description>
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<item>
<title>Think Before You Speak</title>
<link>http://EzineArticles.com/42194</link>
<guid>http://EzineArticles.com/42194</guid>
<pubDate>Fri, 10 Jun 2005 09:34:05 -0500</pubDate>
<description><![CDATA[All of us can benefit from developing our flexibility when we are communicating with others.  How often do we say something and not achieve our desired outcome?  By thinking about what are going to say - and the receiver - we can improve our interactions?]]></description>
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<item>
<title>The Cost of Stress - the Need to Monitor and Manage the Risks!</title>
<link>http://EzineArticles.com/42187</link>
<guid>http://EzineArticles.com/42187</guid>
<pubDate>Fri, 10 Jun 2005 09:13:00 -0500</pubDate>
<description><![CDATA[How much attention do you and those in your organisation pay to the effects of stress on the workforce - and the business?  Look at some of the numbers and you may realise it is worth focusing on.  Check the questions contained and see whether your organisation is handling itself well...]]></description>
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<item>
<title>Presentation Paranoia</title>
<link>http://EzineArticles.com/42185</link>
<guid>http://EzineArticles.com/42185</guid>
<pubDate>Fri, 10 Jun 2005 08:26:58 -0500</pubDate>
<description><![CDATA[Many people admit that speaking in public is one of their greatest fears.  Following a few simple steps can help to reframe this and enable you to approach presentations more confidently and to deliver your messages effectively...]]></description>
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<item>
<title>Getting the Most from Appraisals</title>
<link>http://EzineArticles.com/42150</link>
<guid>http://EzineArticles.com/42150</guid>
<pubDate>Fri, 10 Jun 2005 08:19:39 -0500</pubDate>
<description><![CDATA[A look at how to make appraisals, or performance reviews, more productive.  For managers, how to plan and prepare and handle them.  for staff, what to do to make sure they are constructive for you.  Some basic tips and ideas to improve the whole process...]]></description>
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<item>
<title>Ask For More - You May Get More</title>
<link>http://EzineArticles.com/42153</link>
<guid>http://EzineArticles.com/42153</guid>
<pubDate>Fri, 10 Jun 2005 08:17:40 -0500</pubDate>
<description><![CDATA[How to plan for win-win outcomes.   Identifying what things to work on at the planning and preparation stage, how to assess the "balance of power" and leverage. What things you can trade with and what you want to ask for.  Learn to negotiate on more than the price!]]></description>
</item>
<item>
<title>Is Your Forecast Too Sunny? How to Improve the Accuracy of Sales Forecasts</title>
<link>http://EzineArticles.com/42174</link>
<guid>http://EzineArticles.com/42174</guid>
<pubDate>Fri, 10 Jun 2005 08:11:55 -0500</pubDate>
<description><![CDATA[Getting forecasts accurate is frequently a challenge for sales directors and managers.  There are dangers in having a sales forecast which is too optimistic - and management need to know if the forecast shows problems ahead.  Here we look at some ideas for improving this on-going challenge.]]></description>
</item>
<item>
<title>Coaching Can Get The Boss In Shape</title>
<link>http://EzineArticles.com/42157</link>
<guid>http://EzineArticles.com/42157</guid>
<pubDate>Fri, 10 Jun 2005 08:01:45 -0500</pubDate>
<description><![CDATA[Developing management and leadership skills.  How coaching can help managers improve their performance.]]></description>
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